How to Add a Fee or Surcharge (Pro)

Some sales cost you more than others. A card payment carries a processing fee, a delivery carries the driver, a large party carries a service charge. A fee adds that to the sale as its own line, so the customer sees exactly what they pay for.

Step 1: Fill the cart

Add the products first. A fee needs something to sit on, and the POS says Please add products in the cart first to add a fee. if the cart is empty.

Step 2: Press Fee

Fee is in the row of cart actions under the totals, between Discount and Hold Order.

The cart with two items and the Coupon, Discount, Fee, Hold Order and Rewards buttons below the totals

Step 3: Name the fee and choose its type

Type a Fee Name, such as Card surcharge, Delivery or Service. Leave it empty and the fee is called Surcharge.

Then choose a Fee Type:

Fixed: An amount in your store currency.
% of Subtotal: A percentage of the cart subtotal.

Step 4: Enter the amount and add it

Type the Fee Amount and press Add Fee. The demo adds a 2% card surcharge.

The Add Fee popup with the name Card surcharge, % of Subtotal selected and an amount of 2

The fee appears in the totals under Subtotal, with the percentage in its name.

The cart totals with a Card surcharge (2%) line of $0.62 under the subtotal

Things to know

A percentage is fixed when you add it: 2% of the subtotal is worked out once, so adding another item afterwards does not change the fee. Remove it and add it again if the cart changes.
Remove it with its bin icon: Each fee line in the totals has its own delete icon.
It works offline: Fees are kept in the POS with the cart, so they need no connection.
It leaves with the sale: Once the sale is paid, the fee goes with it and the next cart starts clean.
It is on the order: The fee is saved on the WooCommerce order, and shows in the order’s totals in the POS Orders tab.