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Staff & Payments Report (Pro)

Staff & Payments answers three questions about your counters: who sold what, how customers paid, and when you are busiest.

Open it from MultiPOS → More → Staff & Payments.

The Staff & Payments report with five summary cards, the Busiest Hours chart, the Payment Methods chart and the Cashier Leaderboard

Two controls sit at the top right. All outlets narrows the report to one outlet, and the date picker sets the range. Every card, chart and row below follows both.

  • Sales: POS sales in the range.
  • Orders: The number of POS orders.
  • Average Sale: Sales divided by orders.
  • Refunds: The amount refunded.
  • Drawer Over / Short: The difference across every register closed in the range. A negative figure means the drawers held less than expected overall.

Sales added up by the hour of the day across the whole range. Use it to decide when a second cashier earns their wage and when one is enough.

How customers paid, split by method, with money in the store currency on the tooltip. A store with a card surcharge can see here how much of its trade carries it.

One row per cashier, highest sales first.

Column What it shows
Cashier The cashier’s name and photo.
Sales, Orders, Average Sale Their figures for the range.
Refunds The amount they refunded.
Cash In / Out How many manual cash movements they recorded.
Drawer Their over or short total, and how many registers they closed, or Not closed yet.

On the demo, Jack Shepard closed one register $3.50 short, so his row carries a red Short $3.50 and the line 1 register closed, 1 off.