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Email Settings

Pay Later sends nine emails, eight to the customer and one to the store. Each has its own switch, subject, heading and message. Open DevDiggers Plugins → Pay Later → Configuration → Emails.

Email Design and the first email on the Emails tab

Every Pay Later email uses your WooCommerce email header, footer, colors and sender. WooCommerce Emails opens WooCommerce → Settings → Emails, where those are set. The Pay Later Notification entry there switches every Pay Later email off at once.

WooCommerce email list with the Pay Later Notification row

Each section has the same four fields:

  • Status: On by default for every email.
  • Subject: The subject line in the inbox.
  • Heading: The title at the top of the email.
  • Message: The body, in a visual editor. Its placeholders are listed under the field.
Email Sent to When Default subject
Payment Plan Confirmation Customer They check out with Pay Later, with the full schedule Your payment plan for order #{order_number}
Payment Reminder Customer The set number of days before an installment is due Your payment of {amount} is due on {due_date}
Overdue Payment Customer Once, when an installment is missed, after any grace period Your payment of {amount} is overdue
Payment Received Customer A repayment is paid, or you record a payment We received your payment of {amount}
Refund or Cancellation Customer A Pay Later order is refunded or cancelled Your Pay Later balance was updated for order #{order_number}
Balance Adjusted by the Store Customer You add or remove dues and tick Email the customer Your Pay Later balance was adjusted
Application Approved Customer You approve them You are approved for Pay Later
Application Not Approved Customer You reject them An update on your Pay Later application
New Application (Store) Store admin email A customer applies New Pay Later application from {customer_name}

The Payment Reminder section

Every email understands these:

  • {customer_name}, {site_title} and {account_url}, a link to the Pay Later section.
  • {amount_owed}, {available_credit} and {credit_limit}, worked out when the email is sent.

Each email adds its own, such as {schedule} (the payment table) in the confirmation, {pay_url} in the reminder and overdue emails, {late_fee} in the overdue email (Pro) and {review_url} in the store’s email. Leave a subject, heading or message empty to use its default.

Click Save Changes at the bottom of the tab. See How to Customize the Pay Later Emails for every email as the customer receives it.