WooCommerce Purchase via WhatsApp Documentation

Purchase via WhatsApp adds a WhatsApp button to your products and cart. A customer sends their order in a chat, and in Pro a chat assistant asks for delivery and payment, then creates the WooCommerce order. Order updates, reminders, alerts and broadcasts go out on WhatsApp through Twilio.

Live demoOpen the plugin's admin dashboard with sample data. No login needed.

Buy Purchase via WhatsAppPricing, features and changelog on devdiggers.com.

Start here

IntroductionWhat the plugin does, and what the free version includes.

How ordering worksOne order, from the button to the confirmation, message by message.

New to Twilio?Create an account and find your credentials, screen by screen.

Test with the sandboxTry WhatsApp ordering for free before you register a number.

Place a test orderBuy from your own store on WhatsApp in five minutes.

The customer experienceEvery screen a shopper meets, from the button to the updates.

What is in these docs

• Getting started covers installing, the setup wizard and the dashboard. It also follows one order end to end and shows what a customer sees.
• Configuration documents the General, Display, Twilio, Chat Assistant, Notifications, Wallet and License tabs, field by field, with each default.
• Management covers the Orders, Messages and Broadcast screens and the WhatsApp box on each order.
• Tutorials start with Twilio: the account, the sandbox, the connection, templates and your own number. They then cover the button and its placement, catalog mode, guests and the order message. The rest cover updates, alerts, reminders, consent, broadcasts, the wallet, keywords, failed messages, analytics and the export.
• FAQs answer the questions store owners ask most.