How to Customize Crowdfunding Emails

Crowdfunding sends up to ten emails. All use your WooCommerce email design, so they match your order emails.

Step 1: Open the Emails tab

Go to Configuration → Emails. Each email has its own section, with who receives it in the description.

Step 2: Choose an email

Untick Send this email to stop one. All are on by default.

Step 3: Rewrite it

In Pro, each email has a Heading, a Subject and an Email Message with a full editor.

Placeholders are listed under each message, for example {campaign_name}, {collected_amount} and {account_url}. A few fill a whole sentence only when it applies:

• {target_line} becomes “ of its $15,000.00 goal“ when the campaign has a goal.
• {reward_line} becomes “Reward: Your name on the ward supporter wall.” when a reward was chosen.
• {message_line} carries the supporter’s message, in the creator’s email.
• {outcome_line} says what happens next, in Campaign Ended.

Pro feature

The free version sends four emails with fixed wording and lets you switch each on or off. Editing the wording, and the six emails for customer campaigns, updates and payouts, are Pro.

Step 4: Save and test

Click Save Changes. To see an email, trigger it: a test contribution sends the two contribution emails.

The ten emails as they arrive

Each is shown with the wording it ships with.

To supporters

To creators

To you

The header image, colours and footer come from WooCommerce → Settings → Emails.