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How to Reward Signups (Pro)

A signup bonus rewards a customer for creating an account. It grows your member list, and it puts points in a new account straight away. That is the fastest way to get someone into the program.

Set up purchase-based earning first, so the program is enabled.

Go to DevDiggers Plugins → LoyaltyX → Points Rules, then open the Points Earning sub-section.

Click Add New. On the Choose Rule Type screen, pick Signup.

The Choose Rule Type screen with the Signup card selected

  • Rule Name is your label, such as Welcome bonus.
  • Points Value is how many points a new account earns.
  • Rule Description is the line customers see explaining the bonus.

A signup bonus works best when it is enough to start a redemption but not enough to cover a whole order. Give new members a taste of the program without giving away a free product.

Use Applicable to to limit the bonus to certain user roles or levels. Show to Customer decides whether the bonus appears in the rewards area. Click Save, then set the rule to Active.

Earning is automatic. When a customer creates an account, the bonus lands in their balance and shows in their rewards dashboard.

The customer Earn tab with the Welcome Bonus card

If the bonus does not land, check the rule is Active and that the account is new. The bonus is awarded once per account.