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Expiring Points (Pro)

The Expiring Points tab shows balances that are counting down to their expiry date. Use it to plan a reminder campaign or to see who is about to lose points.

Open the Expiring Points tab

Section titled “Open the Expiring Points tab”

Go to DevDiggers Plugins → LoyaltyX, then open the Expiring Points tab.

The LoyaltyX Expiring Points tab listing balances due to expire

Read the list

Section titled “Read the list”

Each row tracks a batch of points earned by one customer. The columns show:

  • User is the customer who holds the points.
  • Event is how the points were earned.
  • Points Earned and Points Used show the original amount and how much has been spent.
  • Date is when the points were earned and Modified On is the last change.
  • Expires On is the expiry date, or Never when expiration does not apply.
  • Status shows whether the batch is active or expired.

Turn expiration on first

Section titled “Turn expiration on first”

This tab fills in only after you enable expiration under Configuration → Points Expiration. Set the expiry window there, then batches appear here as they earn their expiry dates.

Where to go next

Section titled “Where to go next”