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Levels and Badges (Pro)

Levels and Badges turn a flat points balance into a tiered program. Customers move up as they earn, collect a badge at each tier, and can earn faster at higher levels. Tiers give customers a goal beyond the next discount.

Open the Levels and Badges tab

Section titled “Open the Levels and Badges tab”

Go to DevDiggers Plugins → LoyaltyX, then open the Levels & Badges tab.

The LoyaltyX Levels and Badges list showing tiers and thresholds

Read the list

Section titled “Read the list”

Each row is one tier. The columns show:

  • Name is the tier label, such as Silver or Gold.
  • Points Threshold is the points a customer needs to reach the tier.
  • Badge is the image shown for members at that tier.
  • Reached Users counts how many customers hold the tier.
  • Status shows whether the tier is active.

Add or edit a tier

Section titled “Add or edit a tier”

Use Add New to create a tier. Give it a name, set the Points Threshold that unlocks it, and upload a Badge. Higher tiers can award a points multiplier, so a customer earns faster the more loyal they are.

Use Edit to change a tier, Delete to remove one, and Set Active or Set Inactive to switch a tier on or off. Order your tiers by threshold so customers climb them in sequence.

Tell customers when they level up

Section titled “Tell customers when they level up”

When a customer reaches a new tier, LoyaltyX can email them. Edit that message under Configuration → Emails, in Automatic Level Up Notifications.

Where to go next

Section titled “Where to go next”