How to Pause, Duplicate and Delete Rules

Rules change as the season does. A promotion pauses, a ladder gets a sibling, an old offer goes. The Rules screen handles all of it without opening the editor.

Pause or restart one rule

Hover a rule’s row. The actions appear under its name.

The row actions Edit, Duplicate, Deactivate and Delete under a rule name

Click Deactivate. The rule turns Inactive and stops pricing straight away. Nothing is lost, and Activate brings it back.

The link always shows the action that has not happened yet.

Pausing is the safe way to test. If a price looks wrong, deactivate the suspect rule, reload the product page, and see whether the table changes.

Change several rules at once

Tick the box beside each rule, then use the Bulk actions menu above the list.

The Bulk actions menu boxed above the list, with two rules ticked

Choose Deactivate and click Apply. A notice reports how many rules changed.

The Rules screen after a bulk Deactivate, with a notice that the status changed for 2 rules

The two rules now read Inactive. Bring them back with Activate the same way.

The Rules screen after a bulk Activate, with both rules active again

Applying an action with nothing ticked shows Select at least one rule first. The menu also holds Duplicate and Delete, which work on every ticked rule.

Duplicate a rule

A copy is the quickest way to build a sibling, such as the same tier for another category. Hover the rule and click Duplicate.

The Rules screen after duplicating the Album fixed price rule, with the copy marked Inactive

The copy is called “Album fixed price (copy)”. It is added at the end of the list and starts Inactive, so it never prices anything before you have looked at it. Open it, change the name and the targeting, set it Active, and save.

Give the copy its own targeting, and a name that says what it is for, before you switch it on.

Delete a rule

Hover the rule and click Delete. Your browser asks you to confirm with Delete this rule? This cannot be undone.

The Rules screen after a delete, with a notice that one rule was deleted

A deleted rule is gone for good, so export first if you may want it back. See How to Move Rules Between Stores. Orders placed under the rule keep their record, because each order stores the rule’s name and amounts.

The Tiered Orders screen and the dashboard still show them.

Find the rule you want

On a long list, narrow it down before you act.

The status filter boxed above the list

Filter by Active, Inactive, Scheduled or Expired, or type part of a name into Search Rules. The bulk actions work on the rules you tick.