How to Show Progress in My Account Orders

A customer with several orders should not have to open each one to see where it is. The Progress column shows them all at once.

Step 1: Switch the column on

Under Configuration → General, My Account Orders is on by default: “Add a Progress column to the orders list”.

Step 2: Save

Click Save Changes if you changed it.

Step 3: Check as a customer

Open My Account → Orders. The Progress column sits before Actions.

• An order on its way shows a green bar, its step and how far along it is, such as Processing 50%.
• A completed order shows a full bar and 100%.
• A cancelled, refunded or failed order shows a red bar and its status.
• An order outside the flow, such as Pending payment, shows its status name only.

View opens the order, with the full bar above its details.

Good to know

• The column always uses the slim bar, whatever layout the Appearance tab picks.
• The percentage counts the moves between steps. Step 3 of 5 has made 2 of its 4 moves, so it reads 50%.